ABOUT

Image of myself at the top of bernal heights hill with San Francisco in the background

I'm a lead product and service experience designer based in San Francisco. I have 8 years of working experience across different areas under the UX umbrella. BA User-Centered Design 2010 + Master Design and Technology 2014.

The projects I like the most are related to social innovation, psychology, immersive experiences, data, travel and outdoors.

Plays with code and hardware
Social
justice advocate
Loves
Sci-fi and Fantasy

BACKGROUND

I started my BA in User centered design in 2006. I’ve been a designer ever since,
with occasional creative projects outside of professional interests.

UX design

My UX strategy for Explora helped them increase sales 60%. I've won several hackathons as sole UX in my teams

Interaction design

I've created interactive environments that earned me recognition from SFAI, Sf Examiner, GevMag and Gray Area

Strategic Branding

My past design work focused on the information design, branding and strategy for new products and services

PROCESS

Each project has its own process. Yet I follow design thinking and human centered methodologies all the way through any design project.

User Research

Interviews, Contextual inquiry, Shadowing, Competitive analysis, Desktop research, Surveys, IDEO cards, User story mapping, Affinity diagrams, etc

Ideation

Information architecture and user experience design strategy based on personas and user scenarios that correspond to the user research

Prototyping

Sketching, wireframing and prototyping with constant user feedback until meeting an ideal (or good quality) solution within the constraints

TOOLS

REFERENCES

Diana was part of a 2 member team to help suggest a complete redesign of the US Servas website, usservas.org. The suggested redesign was so clear and powerful that the US Servas board was energized to fund a full blown redesign based on her vision for a new US Servas website
– Recommendation by Mary Jane Mikuriya Peace Secretary, Key Person Committee, N Calif. Regional Coordinator, Interviewer at US Servas

Screenshot of skills